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Terms and Conditions That Govern Your Account

These terms set out the rules that apply when you open an account with citibet88 and use our lobby, wallet or any feature on citibet88.today.

Account eligibility depends on local lawDeposits via UPI, Paytm, PhonePeWithdrawals subject to identity verificationGoverned by applicable jurisdictionContact us to request changes

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What These Terms Cover and Where They Apply

citibet88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account or using any part of citibet88.today, you agree to be bound by these terms in full. Access to our platform, including live tables, slot rooms and the sportsbook, is available only where local law in your state or territory permits it —

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it is your responsibility to check whether participation is lawful where you are. We reserve the right to restrict or suspend access if we determine that local law prohibits it. These terms also govern how your payment details are handled when you transact via UPI, Paytm
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or PhonePe, and how your account data is stored and used. We may update these terms periodically; continued use of the platform after an update constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

How to Contact Us About These Terms

Live Chat Our live chat team is available around the clock. If any clause in these terms is unclear or you believe your account has been handled inconsistently with them, start a chat directly from citibet88.today for the fastest response.

Email Support For formal written queries about these terms — including requests to access, correct or delete your account data — email our support desk. We aim to respond within 48 hours and will confirm receipt immediately.

Help Centre Our on-site help centre contains plain-language explanations of each major clause, withdrawal conditions and account-suspension procedures. Browse the help centre before raising a ticket to see whether your question is already answered.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Policies We Follow

We apply consistent account-management and data-protection practices across every interaction on citibet88.today, from the moment you register to every deposit via UPI or withdrawal to your Paytm wallet.

Data We Collect

We collect the information you provide at registration — name, contact details, preferred payment method — and transactional data generated each time you deposit via UPI, Paytm or PhonePe or place a wager in our lobby.

Cookie Policy

citibet88.today uses cookies to keep your session active, remember your preferred language and track lobby navigation so we can improve the pages you land on most. You can manage cookie preferences via your browser settings at any time.

Account Security

Passwords are stored as salted hashes; we never hold your raw password. Two-factor authentication is available and we strongly encourage you to enable it. Suspected unauthorised access should be reported to our live chat immediately.

Data Retention

Transaction and account records are retained for the period required by the law of the jurisdiction under which we operate. Once the retention period expires, data is deleted or anonymised unless you have an open dispute with us.

Your Rights

You may request a copy of the personal data we hold about you, ask us to correct inaccuracies or ask us to delete your account. Submit those requests via email and we will respond within 48 hours to confirm the steps we will take.

Account Suspension Rules

We may suspend or close an account if there is evidence of fraud, abuse of promotional terms or a breach of these conditions. You will be notified by email and given a window to respond before any permanent action is taken.

Frequently Asked Questions About These Terms

These questions cover the clauses that come up most often when you contact our support team. If your question is not here, our live chat team on citibet88.today can walk you through any specific clause.

These terms apply to every person who opens an account or accesses any feature on citibet88.today. Access is available only where local law in your region permits participation — check local rules before creating an account.

Yes. We may revise these terms at any time. We will post the updated version on this page with a revised date. Continuing to use the platform after that date means you accept the changes. You may close your account if you disagree.

Deposits via UPI, Paytm and PhonePe are governed by these terms alongside each payment provider's own policies. We are not liable for delays caused by your bank or wallet provider. Our obligation is to credit your account once we receive funds.

Contact our support team via live chat or email within 30 days of the transaction date. We will review your account log and the corresponding payment record and send you a written outcome within 5 business days of receiving your dispute.

Email our support desk with your account username and the specific request — access, correction or deletion. We will confirm receipt within 24 hours and complete the action within the timeframe required by the applicable data-protection framework.

We may suspend or permanently close an account for fraud, misuse of any promotional feature, providing false information at registration, or activity that breaches these terms. You will receive an email notification and a chance to respond before closure is finalised.

The governing law and dispute-resolution forum depend on the jurisdiction applicable to your account. Where local law applies, disputes are handled in accordance with that jurisdiction's legal framework. Our support team can clarify which applies to your account.

Terms and Conditions That Govern Your Account

How to Contact Us About These Terms

Data, Security and Account Policies We Follow

Data We Collect

Cookie Policy

Account Security

Data Retention

Your Rights

Account Suspension Rules

Frequently Asked Questions About These Terms

01 Who do these terms apply to?

02 Can these terms change after I open my account?

03 How do the payment terms work for UPI, Paytm and PhonePe?

04 What happens if I dispute a transaction?

05 How do I request access to or deletion of my personal data?

06 Under what circumstances can my account be closed or suspended?

07 Which law governs these terms and where are disputes resolved?

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